1. Operator and scope
Drip or Drop (the “Service”) is operated by MATHIEU BEST STUDIO, a SAS (société par actions simplifiée) registered in France under SIREN 101 981 108 and SIRET 101 981 108 00018, with its registered office at BAT B 2EME LOT 23 PT J, 27 RUE DU MESNIL, 78600 MAISONS-LAFFITTE, FRANCE (“Drip or Drop”, “we”, “us”, or “our”). These Terms govern the website, iOS application, beta versions, fit-check submission page, public profiles, Arena, and related services.
2. Acceptance of these Terms
By creating an account, accessing the Service, submitting a fit, or selecting an acceptance checkbox, you agree to these Terms and acknowledge the Privacy Policy. If you do not agree, do not use the Service. If you use the Service for an organisation, you represent that you have authority to bind it.
Mandatory statutory rights—including consumer and data-protection rights—continue to apply and prevail where these Terms cannot lawfully limit them.
3. Eligibility and minors
You must be at least 16 years old to create an account or submit content, unless we expressly support a younger age permitted by local law with all required parental authorisations. If you are under the age of legal majority, a parent or guardian must review these Terms with you and authorise your use where required.
You may not use the Service if you are legally prohibited from doing so or if we previously terminated your account for serious or repeated violations.
4. What the Service does
Drip or Drop lets users photograph or upload outfits, obtain AI-generated grades and commentary, keep fits private, publish selected fits, create a public style profile, share results, and participate in Arena experiences. Features, limits, scoring criteria, availability, and eligibility may evolve during the beta and after launch.
We may introduce, modify, suspend, or discontinue features for safety, legal, technical, product, or business reasons. Where required by law, we will give reasonable notice of material adverse changes.
5. Accounts and security
You must provide accurate information, keep your credentials secure, and promptly notify us of suspected unauthorised access. You are responsible for activity conducted through your account unless applicable law provides otherwise. Usernames must not impersonate others, infringe rights, or mislead users about affiliation with Drip or Drop.
Authentication may be provided through email/password, Apple, or Google. Your relationship with those providers is also governed by their terms. We may require email verification, device-integrity checks, or other proportionate safeguards to protect accounts, scan allowances, and competitions.
6. AI grades and generated content
Grades, gauges, rankings, archetypes, comments, and style labels are generated using automated systems. They are subjective estimates—not objective facts, professional fashion advice, guarantees, or judgments of your worth, attractiveness, identity, health, finances, employability, or any legally significant characteristic.
AI may be inaccurate, inconsistent, biased, incomplete, or offensive despite our safeguards. Similar photos may receive different results. Lighting, pose, framing, image quality, selected style lens, and model changes can affect output. Do not rely on output for consequential decisions. You may report problematic output through the Contact page.
Drip or Drop does not use fit grades to make decisions producing legal or similarly significant effects. We may use automated checks to reject ungradable, unsafe, duplicate, manipulated, or non-compliant submissions, subject to reasonable review or support where appropriate.
7. Your photos and content
Ownership
You retain ownership of photos, captions, profile information, social handles, feedback, and other content you submit (“User Content”).
Your promises
You represent and warrant that: (a) you created or lawfully control the User Content; (b) you have all permissions needed to submit and use it as selected; (c) identifiable people shown have consented where required; (d) it does not violate privacy, publicity, copyright, trademark, contractual, or other rights; and (e) it complies with these Terms and applicable law.
Operational licence
You grant us a non-exclusive, worldwide, royalty-free, sublicensable licence to host, store, reproduce, format, transmit, analyse, and display User Content only as reasonably necessary to provide, secure, moderate, improve, and support the Service and the visibility choices you make. This licence ends when the content is deleted, except for limited backups, legal retention, completed public shares, and short Arena retention described in the Privacy Policy.
Marketing fit-check submissions
If you submit a photo through the website’s public fit-check form, you authorise us to analyse it and—only where the form clearly requests public featuring—to create and publish a fit-check post using the photo, grade, commentary, and supplied social handle on Drip or Drop channels. You may withdraw permission for future use by contacting us, but withdrawal cannot undo third-party reshares or publications already lawfully made. We will not imply an endorsement beyond the submitted fit-check.
We do not claim ownership of your likeness. Do not submit intimate imagery, images of children, or images primarily depicting someone other than you.
8. Private fits, public profiles, and sharing
Fits are private by default unless you deliberately enter a public experience or publish them. A public fit may display your username, avatar, photo, grade, style lens, AI comments, ranking, and linked public profile. Social sharing sends content to the destination you choose and is then subject to that platform’s rules and privacy practices.
Making a fit private or deleting it removes it from normal public profile display, but cached copies, screenshots, search indexes, third-party reshares, and time-limited Arena records may persist outside our control.
9. Arena and rankings
Arena is a competitive entertainment feature. Current scoring, eligibility, reset times, entry limits, tie-breaking, and display rules may be explained in-product. Rankings can change, and we may invalidate entries affected by errors, fraud, manipulation, duplicate accounts, prohibited content, or rule violations.
Unless expressly stated otherwise, rankings, badges, placements, scan credits, and beta status have no cash value and do not create a right to a prize, sponsorship, employment, endorsement, or continued visibility. If a promotion awards a prize, separate official rules will apply.
10. Prohibited conduct and content
You must not:
- upload content without sufficient rights or consent;
- upload nudity, sexual content, exploitative content, content involving minors, graphic violence, hateful content, harassment, threats, illegal goods, or content that facilitates unlawful activity;
- impersonate another person or misrepresent identity, affiliation, age, ownership, or competition eligibility;
- cheat, automate participation, evade scan limits, manipulate scores, create abusive duplicate accounts, or interfere with ranking integrity;
- reverse engineer, scrape, probe, overload, bypass security, introduce malware, or access non-public systems except where such restriction is prohibited by law;
- use the Service to train competing systems, commercially exploit outputs at scale, or remove proprietary notices without written permission;
- collect, stalk, shame, discriminate against, or misuse information about other users; or
- use AI output to make consequential decisions about another person.
11. Moderation, reports, and enforcement
We may use automated tools and human review to detect, restrict, demote, refuse, or remove illegal or Terms-violating content and to suspend functionality or accounts. Measures will be based on factors such as content, context, severity, recurrence, safety risk, legal obligations, and competition integrity.
Where required, we will provide a reason and an available route to contest a decision. To report content, intellectual-property infringement, privacy violations, or an account action, use the Contact page and select the relevant category. We may preserve evidence and cooperate with competent authorities where legally required.
12. Scan credits, plans, and purchases
Beta allowances, daily scans, bonus scans, promotional credits, and similar units are limited, revocable service permissions. They are not money, property, stored value, or transferable, and may expire under the displayed rules. A scan should be deducted only after a successful analysis under the current product design, but temporary errors may occur and should be reported.
If paid subscriptions or scan packs are introduced, the price, renewal period, included benefits, taxes, and cancellation terms will be shown before purchase. Purchases made through Apple are billed and refunded under applicable App Store rules, without limiting mandatory consumer rights. We will not charge during a phase expressly labelled as non-purchasable or demonstrative.
13. Beta and TestFlight
Beta versions are pre-release and may contain defects, incomplete features, data resets, changing limits, and interruptions. Do not rely on beta data as your sole copy. Participation may be limited or withdrawn. Apple TestFlight and Apple’s applicable terms also govern beta distribution on iPhone.
Feedback you voluntarily provide may be used to improve the Service, provided we do not publicly identify you without permission.
14. Drip or Drop intellectual property
The Service, brand, characters, illustrations, software, interfaces, scoring presentation, text, graphics, and non-user content are owned by or licensed to Drip or Drop and protected by intellectual-property laws. Subject to these Terms, we grant you a limited, personal, revocable, non-exclusive, non-transferable licence to use the Service for its intended purpose.
15. Third-party services
The Service may interact with Apple, Google, Cloudflare, social networks, and other providers. We are not responsible for third-party services, content, availability, or independent processing. Links do not imply endorsement. Your use of third-party services is governed by their terms and privacy notices.
16. Suspension, termination, and deletion
You may stop using the Service and request or initiate account deletion at any time. We may restrict or terminate access for material or repeated violations, fraud, security threats, illegal activity, non-payment, or where continued service creates legal or operational risk. Where appropriate and required, we will use proportionate measures and provide notice or an appeal route.
Account deletion removes account-owned data and stored fit photos from active systems, subject to short operational delays, lawful retention, dispute evidence, backups, and content already shared outside our control. Details appear in the Privacy Policy.
17. Service disclaimers
To the maximum extent permitted by law, the Service is provided “as is” and “as available.” We do not guarantee uninterrupted operation, permanent storage, a particular score, ranking, outcome, visibility, compatibility, or that every error will be corrected. Nothing excludes warranties or remedies that cannot legally be excluded, including mandatory protections for consumers.
18. Limitation of liability
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, wilful misconduct, gross negligence where applicable, breach of mandatory data-protection obligations, or any liability that cannot lawfully be limited.
Subject to the previous paragraph and to the extent permitted by law, we are not liable for indirect, incidental, special, or consequential loss; loss caused by reliance on subjective AI output; third-party conduct or services; unauthorised copying of public content; or loss caused by your violation of these Terms. For paid services, any aggregate contractual cap will not be lower than the amount required by mandatory law.
You remain responsible for claims caused by content you unlawfully submit or conduct that intentionally violates another person’s rights, to the extent permitted by applicable law.
19. Governing law and disputes
These Terms are governed by French law, without depriving consumers of mandatory protections in their country of residence. Courts will have jurisdiction as determined by mandatory procedural and consumer law.
Before filing a claim, please contact us so we can try to resolve it. If consumer-mediation rules apply, eligible consumers may contact the consumer mediator appointed by Mathieu Best Studio after first submitting a written complaint to us. The mediator’s verified name and contact details will be added before any paid consumer service launches. This section does not restrict your right to contact a regulator, consumer authority, data-protection authority, or competent court.
20. Changes to these Terms
We may update these Terms to reflect product, legal, safety, or operational changes. We will post the updated date and provide prominent advance notice of material changes where required. Changes do not apply retroactively unless legally permitted. If you do not agree to a material change, you may stop using the Service and delete your account.
21. Contact
Questions, complaints, content reports, and legal notices can be submitted through our Contact page or sent to [email protected] for support and [email protected] for formal legal notices. Postal notices may be sent to BAT B 2EME LOT 23 PT J, 27 RUE DU MESNIL, 78600 MAISONS-LAFFITTE, FRANCE.